MP
Mathaba P

1 reviews | Active since Jul 2018

15 Mar 2026, 19:53

Worst service ever at Makhado wimpy

Dear Management, I am writing to express my disappointment regarding the service I received today at Wimpy. My partner and I visited the restaurant expecting a pleasant experience, but unfortunately the service was very poor. We noticed that the staff seemed to give more attention to white customers while we were left waiting for assistancewe went in and choose a table with no 1 attending to us,the table was dirty and had to ask for it to be cleaned. This made us feel very uncomfortable and unwelcome. In addition, the toilets were extremely dirty and not properly maintained, with water all over the floor,which is not acceptable for a restaurant environment. As customers, we expect to be treated with respect and equality regardless of race, and we also expect basic cleanliness standards to be maintained. With evidence pictures if needed,The tea was cold I hope management will take this complaint seriously and address these issues so that other customers do not have the same experience. Kind regards, Louis Trichardt spur in Makhado Mathaba Zaheera Phochana

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