BC
Bryan C

1 reviews | Active since Mar 2011

27 Feb 2017, 11:18

Worst service ever @ George Wimpy

<p>Had such a bad bad experience at Wimpy George airport!! Ordered the buy 1 get one free. We SPECIFICALLY asked the waitress if the advertised breakfast was 2 for 1 and she confirmed yes. When the bill arrived we were charged for 2 breakfasts!!! She denied she said the breakfast was a 2 for 1 even though everyone at the table clearly heard what she said and proceed to argue with us. In the end we just and left but we will Never Never set foot in a Wimpy in George again! Bunch of ********s with poorly trained staff</p>

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Replies (1)
Wimpy
Wimpy's reply28 Feb 2017, 10:01
Official

Thank you very much for taking the time to report your experience with our George Airport branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Wimpy Team.