TT
Takalani T
1 reviews | Active since Nov 2015
03 Apr 2016, 11:26
Worst service ever
Iwent to the wimpy in Newtown Junction yesterday. The service received there was pathetic. I waited for about 20 minutes for my order and when it finally came I wasn'the impressed. Firstly the waitress didn't ask me about the flavour of chicken I wanted and she brought me a very hot one. She didn'the bring me any cutlery and I had to wait longer to get it and my food was getting cold. The calamari was badly burnt and very few. I am a very huge Wimpy fan and shouldn't the standards be the same?
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Wimpy's replyOfficial
04 Apr 2016, 09:58Hello margolalla,
Thank you very much for taking the time to report your experience with our Newtown Junction branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Newtown Junction branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Wimpy Customer Care
Wimpy's reply04 Apr 2016, 09:58
Official
Hello margolalla,
Thank you very much for taking the time to report your experience with our Newtown Junction branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Newtown Junction branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Wimpy Customer Care