AJ
Andrew J
1 reviews | Active since Mar 2016
04 Mar 2016, 11:07
Worst service ever
Waited for breakfadt for myself and wife for a hour eventually had to leave without eating as my time was up. All you hear is sorry but you can have an take away. Paid for two cups of coffee R41 no receipt. What the heck is happening at this branch. Myself and family will never support wimpy again. Have never felt so ignored anywhere if you cannot provide the service get new staff and management or close the doors please instead of waisting our time and energy.
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Wimpy's replyOfficial
04 Mar 2016, 14:48Hello Ajulius. Amj,
Thank you very much for taking the time to report your experience with our Kimberley branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Kimberley branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply04 Mar 2016, 14:48
Official
Hello Ajulius. Amj,
Thank you very much for taking the time to report your experience with our Kimberley branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Kimberley branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care