1 reviews | Active since Feb 2014
Worst service ever.
So around 10:45 got into Wimpy Lephalale and a couple had just left so I took that table so waited for the waitress to come clear plates and clean it. She cleared the plates after 10 minutes whilst I was sitting there. But never wiped the table. She back after 20 minutes to take my order. Then other customers came 30 minutes later and sat in the table close to mine and immediately their order was taken. I don't want to make this a race thing but that's how it looked to me. The customers who sat by me where white. She brought my coffee, then I waited again for my food. The customers who came 30 minutes after me got their food before me and starting enjoying their breakfast and I ordered just a simple omelette. A table across mine two elderly people left and the manager who was by the door when I came in went quickly and cleared that table as he sat another white lady. Then my waitress went to that table wiped and sanitized the table so it caught my eye. So still to this day things like these happen. Really was disappointed at Wimpy Lephalale's service and how they treat customers. Bad
Hi Beverly
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the restaurant manager and the area manager. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,
Hi Beverly
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the restaurant manager and the area manager. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,
