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Nichel N
1 reviews | Active since Sept 2015
26 Sept 2015, 11:54
Worst service ever!!!
I have been sitting in this restaurant for the last hour and 30minutes. After waiting for 15 mins, our was taken, half an our later our drinks didn't even arrive yet. After I complained to the manager our drinks arrived, and two of the 5 was wrong.half an hour later I asked to see the manager as our order still didn't arrive.When it eventually arrived all the food was cold, but because my children, aged 6 and 10 were hungry they were forced to eat. I still haven't seen the manager.the waitress, was arrogant when confronted, I wonder if it is because I am th only Indian in the restaurant.
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Wimpy's replyOfficial
29 Sept 2015, 12:23Hello Nichel,
Thank you very much for taking the time to report your experience with our Florida branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Florida branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply29 Sept 2015, 12:23
Official
Hello Nichel,
Thank you very much for taking the time to report your experience with our Florida branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Florida branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care