1 reviews | Active since Oct 2013
worst service ever !!!
The worst service i have ever witnessed !! The manager doesn't even know his @$$ from his elbow,apologies for the description but that is the only way one can put it, we waited over 20 minutes for our order without anybody updating us on status of our meals. The manager didn't move from the counter or asked what's going on h just sat there ! Upon receiving the meals the entire order was wrong and to add to bit he food was burnt !!! I approached the manager and told him we will just pay for the coffee he didn't even bother to apologise, sickens me to think that there is no customer service at all. I will never go to that wimpy branch ever again nor recommend it to anybody. I'm disgusted at the fact that a food service outlet is run by people who just sits on a stool like a blob not caring about customers needs.<br> <br> Very disappointed...
Thank you very much for taking the time to report your experience with our Alberton City branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Head Office
Thank you very much for taking the time to report your experience with our Alberton City branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Head Office