HV
Hilary V

1 reviews | Active since Dec 2016

06 May 2017, 12:33

Worst Service ever

<p>I went to Wimpy Komatipoort for lunch with my daughter. We sat for about 20 minutes without being acknowledged and finally the waiter came and gave us menus and disappeared. It been over 30 mins now after she has given us the menus. My daughter is complaining of hunger and thirst. Ive never received such a poor service in my entire life. And worst part, the restaurant is not that full. Its manageable. Its so ridiculous.</p>

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Replies (1)
Wimpy
Wimpy's reply08 May 2017, 07:57
Official

Thank you very much for taking the time to report your experience with our Komatipoort branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Wimpy Team.