GS
Gert S

1 reviews | Active since Jun 2011

15 Jun 2016, 11:06

Worst service and plain CROOCKS

<p>I buy a Horlick from Wimpy almost every day, but today i went to the wimpy at east rand mall entrance one, now i had a bad experince there before, where they gave us exactly 23 chips in the plate of chips we ordered for our kid. anyway today i went to get a Mega Horlicks and pad for it, but got a small one. when i confronted the unschooled forced cheap labourer, which also was the manager, he was so arrogant, and could not explain why the mega and regular cost differnt but come in the same size cup???***??? his answer...."we get different cus than the other wimpies"</p> <p>Please stay away from this croocked wimpy </p> <p> </p>

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Replies (1)
Wimpy
Wimpy's reply17 Jun 2016, 10:47
Official

Thank you very much for taking the time to report your experience with our Eastrand Mall Entrance 1 branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Wimpy Customer Care