LS
Lesedi S

1 reviews | Active since Sept 2011

04 Jan 2020, 15:38

WORST KIDDIES MEAL EVER

I am a great fan of your restaurant and I am always looking forward to by food for us there. I was however disappointed by Wimpy in Kranskop. I ordered 4 kiddies meals and I got a disaster. The chips were not packed in their usual chips packets, but they were just thrown in the box, the burger was just a dry roll which fell apart with a patty. No lettuce or tomato. It's a meal but we weren't even served juices. I want you put it to your attention that that store is not living up to the Wimpy standards and be careful not to lose clientele. The cashiers do not have good customer service, while serving clients their discussing their personal issues about how they are livid because someone called them with a finger.

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Replies (1)
Wimpy
Wimpy's reply29 Jan 2020, 16:29
Official
We are sorry that you had an unenjoyable Wimpy moment. Your complaint has been heard and passed onto our Customer Care team.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,
The Wimpy Team