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Tinashe T

1 reviews | Active since Jul 2018

03 Jul 2018, 18:46

Worst experirnce at a wimpy

The coffee was cold , the beer was warm as for the food the wings were cold not grilled at all i complained & no action was taken & no one came to apologise just paid e bill & left

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Replies (1)
Wimpy
Wimpy's reply12 Jul 2018, 15:21
Official

Hi Tinashe, thank you for taking our call. We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the restaurant manager and the area manager. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Wimpy Team

Customer Care Line: ***