KY
Kelly Y
1 reviews | Active since Apr 2018
02 Apr 2018, 18:15
Worst dinning experience ever.
The service was so ****ty we had to seat ourselves after 10 minutes waiting. Got shat on for doing that and then waited what seemed forever for someone to come and take our order(after I jumped around).
We looked at our table and the floor and it was and is disgusting. Just got our milkshakes now and I'm not happy at all.
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Wimpy's replyOfficial
18 Apr 2018, 16:28We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Please tell us which branch you experience this with so that we can escalate this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,
Wimpy's reply18 Apr 2018, 16:28
Official
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Please tell us which branch you experience this with so that we can escalate this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,