BS
Barend S
1 reviews | Active since Oct 2013
25 Jan 2017, 01:57
worst coffee ever
<p>I have always enjoyed wimpies coffee , however i cant say i hav had the same experience over the last 3 or 4 months. I have been to oaksfield wimpy poor service and watery bad coffee , today rynfielterrace , service not to bad but the worst coffee i have ever had . black watery ****. i dont understand how one wimpies coffee tastes different from another. I think wimpy is taking shortcust on their quality and should actually taste thejunkthey are selling . were is the creamy rich old wimpy coffee before they gave us the bigger mug . dont skimp on quality it has cost you a customer</p>
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Wimpy's replyOfficial
25 Jan 2017, 10:32Thank you very much for taking the time to report your experience with our Rynfield Terrace branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team
Best regards,
Wimpy's reply25 Jan 2017, 10:32
Official
Thank you very much for taking the time to report your experience with our Rynfield Terrace branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team
Best regards,