DB
David B
1 reviews | Active since Jan 2010
21 Mar 2015, 13:33
Worst Breakfast ever
Took my family for Breakfast, when the breakfast arrived everything was ice cold. Called the waiter and asked for new breakfast. When new breakfast arrived I asked for butter and jam for my toast. When my wife and I buttered out toast we smelt that the butter was off, smelling really bad, picking up the jam and opening it we found one of the jams half used and even had a piece of food in it. We were so put off our food that we couldn't finish eating it. When complaining were got a sorry but nothing was asked to be replaced - not like we would of eaten anything more from them. Its about principle. We walked away totally disgusted and we will definitely NOT be going back. Once a very loyal Wimpy customers now a Very disappointed and disgusted customers :(
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Wimpy's replyOfficial
23 Mar 2015, 12:22Hello cmdbailey,
Thank you very much for taking the time to report your experience with our Alberton New Market branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Alberton New Market branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply23 Mar 2015, 12:22
Official
Hello cmdbailey,
Thank you very much for taking the time to report your experience with our Alberton New Market branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Alberton New Market branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,