1 reviews | Active since Apr 2017

01 Apr 2019, 07:58

WORSE WIMPY - CORNUBIA MANAGER EVER

I would like to report the manager from Wimpy - Cornubia (Durban). Me and my friend were treated very badly by the manager, his name is JOMO, we order food and one of my friend's food was not cooked right, the bacon was oily and half cooked, the whole breakfast was a mess, I also nearly vomited, we tried to address to the manager and he gave us an attitude and went on asking if "he can give us our money back so we can go", I tried to be calm with the situation, and he left us hanging. The lady who was serving us sad we want to cause a scene. The sad part is they didn't event want address or understand why we are we reporting. He said very bad things to us that I can't mention. I was really disappointed, maybe it because we are Black.

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Replies (1)
Wimpy
Wimpy's reply02 Apr 2019, 15:19
Official
Hi Mfundo
 We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly. 

Kind Regards, 

The Wimpy Team Customer Care Line: ***