1 reviews | Active since Mar 2012
WORSE SERVICE EVER!!!!!
Good day. My husband and I decided to come for lunch last week sunday to the wimpy emmerientia thinking the service and the food will be great, little did we know it will turn out to be a terrible experience. Firstly we got there and waited for 10 minutes to be seated and even so we had to find our own table and still no one came. We then waited a further 10 mins for a waiter to come. The waiter who came was absolutely incompotent as he couldnt even tell us the specials. Then an hour later 2 couples came after us, they were served and even left while we waited for our food. Once our food came we recieved our wrong order including drinks. This was the worst service I have ever recieved and I dont think anyone should eat at the wimpy emmerientia as the service is as pathetic as their food!!!
Thank you very much for taking the time to report your experience with our Emmerentia branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Emmerentia branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care