SH
Siya H
1 reviews | Active since Dec 2017
02 Dec 2017, 08:30
WORMS IN THE BURGER
I took my cousin out for lunch and after 25 min the food was served to us at WIMPY - CARLTON CENTRE. CARLTON CENTRE SHOP 251, 200 LEVEL COMMISIONER STREET, JOHANNESBURG, 2001. PO BOX 763, BASSONIA, 2061. (011) ********** . Johannesburg. the burgers had worms in the lettuce and we even took pictures and posted these on social media in out rage !
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Wimpy's replyOfficial
31 Jan 2018, 12:45We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,
Wimpy's reply31 Jan 2018, 12:45
Official
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,