SP
SONE P

1 reviews | Active since Dec 2017

01 Jun 2018, 14:41

Worm now added as extra

I found an earthworm in my burger. They replaced it and made me pay for it. I will NEVER return. I always had my weekly lunch there. Looks like i will have to find another place. Shame on you Wimy Canal walk

0
Replies (1)
Wimpy
Wimpy's reply05 Jun 2018, 12:52
Official

We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the restaurant manager and the area manager. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Wimpy Team

Customer Care Line: ***

Best regards,