DP
Dereshin P
1 reviews | Active since Aug 2016
03 Feb 2019, 16:02
Worm in Wimpy burger
Shocking experience at the Mall of Africa Wimpy. Worms on the burger. And nonchalant response from store manager. Who then asks....".... so you not paying for this. pls open your burger and check
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Wimpy's replyOfficial
08 Feb 2019, 13:57Hi Dereshin, we are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: 086 ***
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: 086 ***
Best regards,
Wimpy's reply08 Feb 2019, 13:57
Official
Hi Dereshin, we are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: 086 ***
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: 086 ***
Best regards,