1 reviews | Active since Sept 2016
Winpy Bacon found in mushroom!
<p>I am a muslim female and opted for a scrambled eggs and mushroom as I obviously dont eat bacon. While eating my mushroom i found pieces of bacon in it! The manager was so rude and made it seem like it was my fault for eating at a place i knew wasnt halal. Bacon should never been found in mushroom. If i were strictly vegetarian and found it then what would be the difference. I am disgusted by my experience and the behaviour of the manager (vanitha wimpy liberty midlands mall pietermaritzburg)</p>
Thank you very much for taking the time to report your experience with our Peter Maritzburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy
Thank you very much for taking the time to report your experience with our Peter Maritzburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy
I have been contacted by the store and I am still not satisfied with the outcome. The manager i spoke to said exactly what vanitha said on the day of the incident. Its obvious your management isnt equipped to handle such queries and so far every one i spoke to from wimpy seems to want to justify the incident and It can never be justified. I did inform her that i will not patronize your store in future and will continue to voice my opinion, she didnt seem affected by it.
I have been contacted by the store and I am still not satisfied with the outcome. The manager i spoke to said exactly what vanitha said on the day of the incident. Its obvious your management isnt equipped to handle such queries and so far every one i spoke to from wimpy seems to want to justify the incident and It can never be justified. I did inform her that i will not patronize your store in future and will continue to voice my opinion, she didnt seem affected by it.