WIMPY.YPU HAVE DROPPED YOUR FLAG

My husband and I went to this branch to eat on the 23rd of December 2023.

Our waiters name was Pilani,a very young boy that seemed as though it washid first day on duty

My hubby ordered the full house breakfast and I orderdthe doublecheese burger special and come for R99.

Firstly.the place was very empty been it festive period so we thought service would be fast.We waited an hour for our meals to be delivered.

My husband's meal was delivered icecoldso I went directly to the kitchen and returned it and asked fora hot replacement.

My meal arrived half an hour later and was also ice cold.i returned it and requested afresher meal.

The eggs that came with my husband's breakfast was so raw on the plate and the bacon was ice cold.He also requested to have 4slicesof toast instead of the 2 that accompany the meal.they returned the hot meal with 2 slice s until I asked for a managerwhose named seemed to be Sandile.

The balance of the toast my husband requested did not even look like toast.it white as ever.My husband got up and went to look for Pilani telling him we requested lemon in the ice water which never arrived until my husband went to the kitchen

When my meal arrived.it was Icecold and the utensils given to me.filthy as ever.somebody in the kitchen is not washing the dishes properly and this is very unhygienic.i returned my meal and asked for A hotter meal and clean utensils.

What a terrble experience Wimpy!!!

Your manager Sandile was not interested in our gripes we had because he was too attentive to a young lady that was dining alone and it looked like they were exchanging cell numbers whilst the customers are having the worst experience ever.

I watched Sandile with this young lady.hr stood by her table for almost ,45 minutes talking to her and unbothered at the issues were we're experiencing with the terrible food n dirty utensils. My friend was seated opposite us and also had a bad experience.she ordered nuggets n chips for her baby n the nuggets were raw inside ahe also returned her meal to the kitchen .

What's going on Wimpy.why are u allowing these franchises to tarnish your brand this way.

I'm so digusted.i will never ever eat there again You have lost two valued customers.

We would rather take our business elsewhere and support well deserved restaurants not reaturants like yours that serve their customers with filthy cutlery and Ice cold food.

IM DISGUSTED AT THIS BRANCH... NEVER WILL I STEP FOOT THERE AGAIN