1 reviews | Active since Dec 2016
Wimpy Zevenwacht: bad food, worse service
<p>My husband and I ordered breakfast take away. we were asked how we would like our food done, and we told them. when we got home realised our order was wrong and called in to tell them. The lady who answered was the same lady who originally took our order. she argued with my husband and told him it was right and slammed the phone down in his ear. Very disappointed and will NEVER go back there. I will tell everyone I know about how poorly we were treated. No customer should be treated like this. It is one thing to get the order wrong, but there is absolutely no excuse for being rude.</p>
Thank you very much for taking the time to report your experience with our Zevenwacht branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.
Thank you very much for taking the time to report your experience with our Zevenwacht branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.