Wimpy zeerust
I ordered a dagwood and I was served on a dirty plate waited for our food almost an hour the restaurant was not busy not sure y we had to wait so long for sloppy seconds kagiso was our waiter I complained about it to the manager but he did not show any concern so please rather make him.a waiter because clearly he can't manage the place disappointed in such a big franchise selling appalling food I even took a pic
Helpful (0)
Replies (1)0
Replies (1)
Wimpy's replyOfficial
31 Jan 2018, 12:44We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,
Wimpy's reply31 Jan 2018, 12:44
Official
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,