1 reviews | Active since Apr 2018
Wimpy Wolmaransstad
Wimpy wolmaransstad is very disappointing!!! We traveled from Johannesburg to Kimberley on 27 April 2018...stopped at this wimpy for breakfast...we got in just after 9am...and only our food at 10ish!!! We were told at the beginning that it might take a while as they are busy but people that had come in way after us got their drinks and their food within 20 minutes!!! We spoke to the manager about it but he didn't seem to eager or not concerned enough to hasten our order...we were not happy with this service at all!!!!
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***