Wimpy wimps
<p>I walked into Wimpy this morning for the all day buy 1 get 1 free breakfast , which I was advised by a waiter I should not order that because everyone is there for it and it would take 30 minutes to prepare . I opted for something else on the menu which then took longer than the 30 min the bfast was going to take . I feel **********.. The manager namely Sibongile was very rude and not customer focused . wen I complained about waiting for food and then a bill , I was fobbed off by the waiter and told its a holiday . he then refused me his manager stating she was busy ... I'm very angry as and I feel ppl need to know about these wimpers ...very poor service</p>
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Wimpy's replyOfficial
02 May 2017, 09:50Thank you very much for taking the time to report your experience with our Carlton Centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.
Best regards,
Wimpy's reply02 May 2017, 09:50
Official
Thank you very much for taking the time to report your experience with our Carlton Centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.
Best regards,
Wimpy's replyOfficial
02 May 2017, 09:53Thank you very much for taking the time to report your experience with our Carlton Centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.
Best regards,
Wimpy's reply02 May 2017, 09:53
Official
Thank you very much for taking the time to report your experience with our Carlton Centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.
Best regards,