ML
Moeletsi L

1 reviews | Active since Jun 2018

02 Jun 2018, 16:05

Wimpy weatgate no more

Wimpy in Westgate has officially been written off. Thanks to Frans. That was the worst service i have ever received in my life. He ignored us all through our meal and didnt bother to check on us. Making our payment was also a problem. Didnt even give us our slip, then walked away.

Really disappointing service.

0
Replies (1)
Wimpy
Wimpy's reply05 Jun 2018, 12:55
Official

We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the restaurant manager and the area manager. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Wimpy Team

Customer Care Line: ***

Best regards,