1 reviews | Active since Mar 2018
Wimpy Villiers so inconsiderate.
Wimpy Villiers the most inconsiderate place! I had been in accident on the N3 south just outside the Engen 1stop at about 05h50. Arriving at the one stop my small Yorkie of many years stayed in the car. BMW Sa allready send out a tow truck and I waa waiting for my curtesy car. Had break fast and coffee. When the tow truck arrived I ask the staff to keep my seat and coffee. This wa taken away and I was refused to take my dog inside to wai for my curtesy car. So inconceivable attitude I could never forseen. After five hours outside I was not even allowed to use the wc. Dogs not allowed! While posting this I was still refused to used any facilities. What a shame for a stop that was for more thab thirty years my families first stop on the way to the coast. Dr JF Benson.
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
