1 reviews | Active since May 2018
Wimpy Vaalmall worst
Got to Wimpy Vallmall where a waitress(Sylvia) directed me to a dirty table with 2empty milkshake glasses from previous customers she didn't even bother removing them she just put the menu on the table and left another waitress(Caroline) came with a bowl of sugars threw it on the table and pushed it across the table to the other side of the table right in front of me and when I finally got my order the plate was soo untidy with BBQ sauce all over the plate thought it was the last then BANG as I was eating a waitress (Caroline) come to my table and took the salt without even asking me... Wimpy Vallmall is definitely not seeing me there anymore... WORST SERVICE ever
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the restaurant manager and the area manager. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the restaurant manager and the area manager. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,