NG
Natalie G

1 reviews | Active since Oct 2010

26 Aug 2015, 11:59

Wimpy Uitenhage needs new management

I am posting this report on behalf of My Parents who visited Wimpy Uitenhage on the 22nd August 2015.<br> <br> Went to WIMPY in UITENHAGE on Saturday, 22nd August 2015.<br> How disappointing. Waited about 10 to 15 minutes for order to be taken.<br> After waiting 20 minutes, Cuppuchio's were eventually serviced ICE COLD.<br> Sent them back, they were returned cold after being \heated"up. By then the foam had all but disintegrated.<br> The breakfasts were eatable. <br> Service is slow and the waitrons appear disinterested.<br> Waitrons also very noisy and shout across the restaurant.<br> Generally the establishment is dirty with dirty tables and chairs so what state is the kitchen in?<br> A Health Inspector should definitely make a call there.<br> Definitely won't be returning there....<br> <br> <br> """

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Replies (1)
Wimpy
Wimpy's reply27 Aug 2015, 08:27
Official
Hello Truthhurts,

Thank you very much for taking the time to report your experience with our Uitenhage branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Wimpy Customer Care