DO
DONNA O

1 reviews | Active since Jan 2016

18 Nov 2020, 14:35

WIMPY TERRIBLE SERVICE, NO HYGIENE AND BAD FOOD

I am very disappointed in the Wimpy at the Engen Garage just off the Edenvale offramp when you're on the N3. Yesterday morning we stopped there quite early, to grab a quick breakfast take-away before going to work. As we walked in, we do as everyone does and sanitize your hands!! So we walked into Wimpy and the gentleman behind the counter was not helpful at all, we were looking for a menu, so I entered Wimpy and asked the lady for a Menu. Not even speaking a word to me, she pointed down, to a cabinet with the menus. So I took one and headed back to the Counter, to order. I added extra cheese and bacon and my bill came to over R120.00 (for 2 Wimpy sandwiches) I paid and waited for my order. A gentleman came walking out of the bathroom, with a Wimpy uniform, not even wearing his mask properly and he didn't sanitize his hands, when entering Wimpy. To my utter disappointment and disgust; he walked into the kitchen and started preparing our food. He touched the bathroom door and the kitchen door and he didn't even sanitize his hands , before making our food. I am disgusted in the customer service, pricing and lack of covid-19 protocol. never mind covid-19, just basic hygiene is a problem here!! May I also add; the food, was definitely not worth R120.00 the bread was so oily; you could see the oil when biting into the sandwich. Not impressed with Wimpy at all!!!

0
Replies (0)