KL
Keitumetse L
1 reviews | Active since Sept 2012
27 Jun 2015, 07:39
Wimpy staff need to listen the orders carefully
I must have asked Hulisani, lady at the till 10 times to please add tomato relish to my take away order of 3 bacon, cheese and avo burgers. Only to get home to 3 dry burgers without sauce. Not sure if she deliberately chose to ignore me or what....but whatever the reason, it was not appreciated and there was nothing exciting about those dry burgers!!!
Helpful (0)
Replies (1)0
Replies (1)
Wimpy's replyOfficial
29 Jun 2015, 11:39Hello Keitulekaba,
Thank you very much for taking the time to report your experience with our Woodmead branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Head Office
Thank you very much for taking the time to report your experience with our Woodmead branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Head Office
Wimpy's reply29 Jun 2015, 11:39
Official
Hello Keitulekaba,
Thank you very much for taking the time to report your experience with our Woodmead branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Head Office
Thank you very much for taking the time to report your experience with our Woodmead branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Head Office