FP
Francois P

1 reviews | Active since Jan 2011

14 May 2016, 09:04

Wimpy Springs Play Area

On Sa****ay the 7th of May 2016 I took my family to Wimpy at Springsgate shopping centre in Springs. I haven't been there for a while because of the conditions at this Wimpy. Yet again these conditions haven't changed at all especially the kids play area the lawn has so many thorns that I needed to pull them all out of my kids feet. I think if you can't control this area rather pave the area. I only visit places with play facilities for my kids. I will definitely not waste my money or time to visit this Wimpy in the future. I stay about 3km from this Wimpy but I would rather travel 30km plus to visit Wimpy in Benoni or Boksburg.

0
Replies (2)
Wimpy
Wimpy's reply24 May 2016, 10:10
Official

Thank you very much for taking the time to report your experience with our Springsgate branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Wimpy Customer Care

FP
Francois P's update20 Jun 2016, 13:10
Reviewer Update

Dear Wimpy,

Nice words but until today no contact was made.

Regards

Francois du Preez