1 reviews | Active since Feb 2023
Wimpy Springbok very very poor customer service from management.
If i could i would give them 0 stars. Wimpy is Springbok has very very poor customer service from management. Waiter that help us was awesome.
Milk in Cappuccino was off, after only one sip of cappuccino I asked my friend to also taste if it tasted strange. She tasted and smelled the cappuccino and also said is smelled off and tasted weird I always drink Wimpy cappuccino so I know how it usually taste's. We called the waiter and asked if she can please take it back because it doesn't taste good. A view minutes later the manager comes to our table doesn't greet us just asked who's cappuccino (with a very bad attitude) it was and said we will pay for it and she won't take it off the account because there is nothing wrong with it. She said it's only strong and that I'm not used to strong coffee and the milk is not off the expiry date is only the 22nd and she won't refund it. I didn't drink it, it was sent back and when my friend's iced coffee came she saw that there was milk particles like when milk is sour and started to curdled. We showed the waiter there must be something wrong with the milk. Nothing was done about it and only 50% was given discount on the price of the cappuccino while I couldn't drink the cappuccino and there was clearly something wrong with it (undrinkable) and she took it away and did not refund it . Wimpy Springbok won't see me again soon
