1 reviews | Active since Mar 2015
Wimpy serving Jam in RL tubs
On the 16 December 2015 my wife visited the Wimpy Alberton City with her sister for Breakfast. <br> When the Pre Drops arrived. The one wrapped butter in a saucer(not even side plate) was not the issue. But next to the butter inside the saucer you expect to find a assorted jam portion in a sealed container... Oh no, they served Jam in a Clear RL 100ml tub. My wife asked the manager where is the sealed assorted Jams? The Manager Peter responded that this is how we serve it. After my wife explained to him that her husband was in the restaurant industry for twenty years, that it is unhygienic and unproffessional, the waitress quickly went to fetch a new saucer with wrapped Jams and butter. Now why didn't this happen the first time? I would just like to inform you that if you are trying to save costs, that is not the way, and trying to fool a customer that actually knows what she is talking about, also doesn't do your business any good. It is unhygienic serving Jam in those containers, Cause do you reuse them over and over? Do they ever get washed? How many people share the same tub with different cutlery? <br> This is pathetic
Thank you very much for taking the time to report your experience with our Alberton City branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Alberton City branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
