1 reviews | Active since Jul 2011
Wimpy service is shocking
Wimpy Colesburg service is absolutely shocking, we had to ask someone to come and assist us after being seated some time, after order was taken we had to ask them to bring our drinks this was after 40 min of order being taken, then the food was delivered some time later but no drinks. The waitress said she has to make the drinks herself. Wimpy is being mismanaged by the 2 managers Berende and Analize. We had to even ask them to clean the table before being seated
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,