1 reviews | Active since Mar 2018
Wimpy Sandton City
I look for a zero star but HP requires you to pick one! Worst service imagineable. Wimpy Sandton seat you and then disappear. Waiter who seated my was disinterested. So was the manager - he said he is one of them, there were more? Nothing worse than being hungry and then sitting and waiting! Got up complained to manager for what it was worth and left! No floor management there, dirty floors, food all over tables. It’s shocking!
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***