Wimpy - Safari Square.. Not what it used to be.

Sunday Morning - 26 Sept. Went to Wimpy - Safari Square. Service of a very slow nature. Kitchen were slow, water did not listen to my order - even though he nodded in "I understand". Order came, food were incorrect prepared.. Sent it back. Tried to call a waiter a couple of times, in order to get assisted. Eventually got up, and went to the Kitchen myself. After asking for my Bill, I got it - you guessed it, incorrect. Had to ARGUE with the waiter to have it corrected, which was then done. Waiter lost his tip, and hopefully, he will do better next time. Asked to get the Owners telephone nr, and the Manager was called, Argued to get the owners number. My answer was: The Owner can take it up with his staff. Tried Phoning him numerous time and even sent him a Whatsapp message.. NO reply. Walked out, met two ladies leaving..- you guessed it.. - also left because of the bad service. Told them I am going to get in contact with the owner, and they gave me their nr. and details. Monday Morning, 27 Sept. tried phoning the Owner at approx. 10 o'clock, no answer, no call back. Phoned the Wimpy HQ, asked to get in contact with the area Manager for North West. Was told they are not allowed to "give out his contact nr". I thus left mine... It is now 18h30 - No Area Manager, No Wimpy owner, NOTHING. Can the NEXT PERSON Higher up, make use of this opportunity, to add to the "we do not care" attitude? Out of all the WImpys', this was my favorite - we frequently visited it. Christina (Waitress) knows my order so well: I walk in: Sit down, she bring, I eat, pay and tip tip her, walk out. Easy / Convenient. Well done Wimpy Safari... and well done, Dewald.