1 reviews | Active since Apr 2012
Wimpy Oudshoorn will Never See Me Again
This Wimpy Branch will never see me again. We had the worst experience at a Wimpy ever here. We waited almost 5 minutes to be seated although restaurant was not even filled to half its capacity. Restrooms were extremely dirty with urine on the floor as urinal was out of order (but no sign informing customers). Restaurant had no air-condition running although it was a blazing 39 degrees outside. Staff were slumped and drooped over benches not doing anything. Food took forever to arrive as it seems kitchen staff were more into their conversations with each other than preparing customers food. To top it all one of our burgers were served still raw. I won't comment on the management of this restaurant as there is no management to speak of. I am really disappointed by the standard of this Wimpy. Whenever I drive through Oudshoorn again I will rather eat somewhere else.
Thank you very much for taking the time to report your experience with our Oudshoorn branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Oudshoorn branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
