LH
Lezahn H
1 reviews | Active since Jul 2016
20 Dec 2017, 13:24
Wimpy Order
I phoned Carlswarl branch and ordered the Chicken Lunch Bowl.
It was supposed to have the following in: Lunch bowl salad base topped with sliced chicken schnitzel & caramelised corn, drizzled with mustard mayo
Our lunch bowls are served with a salad base of rocket, cucumber chunks, diced tomato, crumbled feta & red onion. All served with toasted sub slices on the side
I asked for no onions which was fine but the toasted subs were missing.
Will not order from this branch again.
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Wimpy's replyOfficial
30 Jan 2018, 11:46We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,
Wimpy's reply30 Jan 2018, 11:46
Official
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,