1 reviews | Active since Jun 2013
Wimpy, Newmarket Mall - worst service ever
<p>Ordered 4 breakfast meals with a plate of chips. Meals arrived, but the plate of chips remained on "the pass" until we were nearly finished (after enquiring about the chips with the first staff member available - being the manager) The manager then merely handed me the cold plate of chips - which I then refused and requested to be taken off the bill, as by then our meal was finished.</p> <p>Also only marmalade jam was available (no other jams for the toast - not even apricot or mixed fruit)</p> <p>This was the worst experience I've ever had at any restaurant !</p>
Thank you very much for taking the time to report your experience with our Newmarket branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.
Thank you very much for taking the time to report your experience with our Newmarket branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.