AS
Ansie S
1 reviews | Active since May 2011
23 Jun 2015, 14:29
Wimpy Menlyn takes more than 45min to serve breakf
My son and I did shopping at Menlyn in Pretoria on Saturday 20 Jun. He was hungry afterwards and asked for a Wimpy breakfast, saying that it would be fast. We sat down and ordered 2 coffees and 2 breakfast specials. The coffees arrived and we drank them. After about 30 min I started asking the waitress what was happening. There was also a lady wandering around who asked us if we were ok. I said no and that we had been waiting very long. Both assured me the food was on its way. After 45 min of waiting we left, still hungry and furious. Appalling service.
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Wimpy's replyOfficial
29 Jun 2015, 10:58Hello adeswardt,
Thank you very much for taking the time to report your experience with our Menlyn branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Head Office
Thank you very much for taking the time to report your experience with our Menlyn branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Head Office
Wimpy's reply29 Jun 2015, 10:58
Official
Hello adeswardt,
Thank you very much for taking the time to report your experience with our Menlyn branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Head Office
Thank you very much for taking the time to report your experience with our Menlyn branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Head Office