1 reviews | Active since Jul 2016
Wimpy meets SA service delivery standards
<p>I walked into the Wimpy at George airport this morning with the hope of having breakfast before my flight left. I never had breakfast! I waited 15 minutes to be served and then had to wait another 5 minutes before my drink was served. Only one waitress was serving in the smokers section. Another passenger on the same flight as mine was already seated when i entered. I was about to leave to board my flight when he received his meal. Needless to say - he sent it back. So, Wimpy, wake and smell the coffee! If you cant serve food at a descent pace, rather not do so! Furthermore, why is an understaffed franchise with poor service delivery given a liscence to operate at an airport. We are there to catch a flight ant not for a Sunday afrenoon cuppa!!!!!</p>
Thank you very much for taking the time to report your experience with our George International Airport branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our George International Airport branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
