GA
Glen A
1 reviews | Active since Sept 2013
02 Nov 2018, 10:34
Wimpy Makado Crossing
I wish I could post a photo of the toasted chicken mayo sandwich here. I was watching them prepare it , I couldn’t believe my eyes. They had no pre made chicken mayo , they chopped up some stale chicken and toasted the bread, then I watched them open the sarmies , squirt cold mayo on after toasting. It was disgusting. I was in a rush and thought I was imagining it to find it was true after leaving the place. Threw the two R81 sarmies away. This was after painfully having my order taken by an undertrained person and waiting 30min for the order to arrive.
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Replies (2)
Wimpy's replyOfficial
27 Nov 2018, 19:34Hi Glen
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,
Wimpy's reply27 Nov 2018, 19:34
Official
Hi Glen
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,
GA
Glen A's updateReviewer Update
10 Oct 2019, 17:13Very swiftly handled !
Almost a year ago
No one had ever contacted me or responded as you indicated.
Wimpy Is great ????????
Almost a year ago
No one had ever contacted me or responded as you indicated.
Wimpy Is great ????????
GA
Glen A's update10 Oct 2019, 17:13
Reviewer Update
Very swiftly handled !
Almost a year ago
No one had ever contacted me or responded as you indicated.
Wimpy Is great ????????
Almost a year ago
No one had ever contacted me or responded as you indicated.
Wimpy Is great ????????