1 reviews | Active since May 2019
Wimpy Lanseria Ariport is a NO GO!!!!!!
Just had the worst experience ever at the Lanseria Airport's Wimpy. We ordered drinks and then had to flag the waiter down 15 minutes later just to take our food order. Then the waiting began. I ordered a cappuccino with cream to enjoy with my food, but the cream was sour, so I decided to keep quiet and just mix it into the coffee. The food itself took almost AN HOUR to prepare (and for 3 breakfasts at a Wimpy that's UNACCEPTABLE). Our food was left on the counter for over 10 minutes that we could see it just standing there. Worst is that they were not even busy, maybe 6 or so tables. Then I returned my cappuccino when the food eventually came and asked for a new one, and I could loudly hear the waiter argue with the manager over it. They then waiter until I was nearly done eating my food before bringing me a new cappuccino. Really unacceptable. If you want to see a Wimpy that just WORKS, go to the one at Highveld in Centurion. No matter how busy they are, the service is friendly, fast and fresh! Send your people there to learn. In an airport where you pay a premium price for parking, the focus should be in service and efficiency, not having your customers sit and write bad hellopeter reviews before they even leave your shop, as that's what I am doing right now!!
