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Simone' Bekker

1 reviews | Active since Mar 2019

03 Jul 2022, 09:07

Wimpy Lambton - pathetic managers

Wimpy Lambton We have lived in the Lambton area for over 20 years, and gone to the wimpy in Lambton for just as long. My fiance and I go with our family atleast once a month or more, the waitresses even regconise us when we come in, that is how much we supported this restaurant however the two managers who I assume are husband and wife have never really been friendly unless they personally know you. My mother was fetching my brother and cousin from school the one day and they stopped at the pick n pay for groceries and then my mom needed the bathroom really badly so she stopped and went into the wimpy like we have always done and the male manager kicked her out like she was a dog, she told him she really needed the toilet, can she please use it and he said no, I told you, you better get out of this shop. My mom is in her early 50s but she has been through a lot in her life and sometime she cannot wait to get home to us the toilet and nor does she like conflict or confrontation because she has dealt with that from family drama and work most of her life so to be in that situation just over a toilet from a restaurant that we have supported for most of my life is absolutely ridiculous, and I will not stand for it. Where the hell is your customer service, you are a flippen manager and you run your own business, I work in customer service and I tell you this is not the way to treat people even if you are having a ****ty day which I am assuming you where but that is no excuse. My family and I will never step foot inside wimpy Lambton because of this. If I was with my mother I would have sworn you broken, NO ONE will treat my mom like this!!!

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