AP
Anthony P

1 reviews | Active since Aug 2013

04 Jul 2018, 07:11

Wimpy Klerksdorp not performing to advertised standard

Google maps says Wimpy Klerksdorp is open 24 hours but they only opened this morning at 7am. And then the personnel were late so the hot plates for cooking are still cold for at least the next 20 min. Poor service!!

0
Replies (1)
Wimpy
Wimpy's reply12 Jul 2018, 10:07
Official

Hi Anthony

We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the restaurant manager and the area manager. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Wimpy Team

Customer Care Line: ***