AJ
Amanda J
1 reviews | Active since Jul 2011
14 Sept 2015, 09:43
WIMPY is dirty!!
Please check your FB page for the pics. Have already posted it on 1 Sept and nothing was done!<br> <br> Being a Wimpy customer for decades I have to share my extreme disappointment and utter discuss with regards to your President Wimpy, Krugersdorp!!! ? Look at the dirt on this baby chair I had to put my one year old boy in.... I tried wiping it clean with baby-wipes but with no success. This dirt have been there for a while and it is not planning to go anywhere!! ? We started looking around and you could see dirt every where. In the tomato and mustard holder, on the couches we where sitting on etc. Etc.<br> This is not the standard I'm used to or expected from Wimpy. Needless to say, the service was so slow even though it was quiet and the food was horrible. So disappointing specially since it's the 1st time ever I am complaining about Wimpy.<br> I have read previous complaints on this page and I see you ask for details... promise feedback and then they never hear from Wimpy again. Is this what will also happen to this complaint? I hope not! I will not be brushed off!
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Wimpy's replyOfficial
14 Sept 2015, 11:24Hello asvanwyk,
Thank you very much for taking the time to report your experience with our President Square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Head Office
Thank you very much for taking the time to report your experience with our President Square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Head Office
Best regards,
Wimpy's reply14 Sept 2015, 11:24
Official
Hello asvanwyk,
Thank you very much for taking the time to report your experience with our President Square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Head Office
Thank you very much for taking the time to report your experience with our President Square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Head Office
Best regards,