DS
Dania S

1 reviews | Active since Dec 2016

12 Dec 2016, 13:32

Wimpy incompetence

<p>The 3rd time iv delt with wimpy fourways crossing and I'm livid. The food there is good which is why iv put myself through excruciating idiocy but the staff can't spell, can't talk and have no idea what's on their menu. They also lie and should probably consider eliminating their delivery services because the driver has no idea where fourways is(the guy who works in ****** fourways). She angry </p>

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Replies (2)
Wimpy
Wimpy's reply12 Dec 2016, 16:11
Official

Thank you very much for taking the time to report your experience with our (Fourways crossing) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Wimpy Team

DS
Dania S's update12 Dec 2016, 17:33
Reviewer Update

thanks for the quick response and to Nadine for all her help. Wimpy fourways crossing is lucky to have a manager of that caliber. Very helpful and attentive! I will be returning to wimpy due to the warm apology and solution I was given to the bad service.