SM
Samantha M
1 reviews | Active since Apr 2015
27 Apr 2015, 05:37
Wimpy in Jhb airports sad service
Was seated, given a menu and told a waiter will be there soon to take my order BY the manager himself....only to wait 25 minutes of watching others being attended to as new customers. ... confronted him and was treated like it was not an issue of concern. Left without breakfast to board a flight
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Wimpy's replyOfficial
30 Apr 2015, 12:47Hello qwerty,
Thank you very much for taking the time to report your experience with our OR Thambo International branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our OR Thambo International branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply30 Apr 2015, 12:47
Official
Hello qwerty,
Thank you very much for taking the time to report your experience with our OR Thambo International branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our OR Thambo International branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care