Wimpy humansdorp

Good day. I. So fed up with the wimpy in humansdorp . Placed an order today over the phone. Get the the branch to collect only to find out they hadnt even started with the order and had to repeat my order 3 more times to the cashier. Waited 20minutes. Took my parcel drove home .....to my surprise my burger and chips where not in the bag. Called the franchise and they just said well we didnt ring it up so no harm done. Was not the point. I drove 45km just to not have lunch!!! Their attitude sucks Please phone me as this is not the only concern i have with that branch